Versand
Shipping Policy
We aim to process and deliver orders as reliably as possible.
Order Processing
Orders are prepared for processing after they are successfully received.
Processing and delivery times may vary depending on the product, order volume, weekends, holidays, shipping provider, and other circumstances.
Delivery Times
Estimated delivery times may be shown on the product page, during checkout, or in shipping confirmation information.
Please note that delivery times may be estimates.
Delays may occasionally occur due to:
- High shipping volumes
- Public holidays
- Weather conditions
- Customs processing
- Transportation disruptions
- Carrier delays
Shipping Costs
Any applicable shipping charges will be displayed during checkout before the order is completed.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error after placing your order, please contact us as soon as possible at:
Once an order has been shipped, changes to the delivery address may no longer be possible.
Tracking
If tracking information is available for your order, it may be provided after shipment.
Tracking information may take some time to update after dispatch.
Delivery Problems
If your order is significantly delayed or you experience another delivery issue, please contact us at:
Please include your order number where possible.